Shipping and Returns

Shipping

Shipping cost to anywhere in the world: FREE!

We are offering free shipping for any opal or jewelry purchased from our store!

Standard shipping method for purchases is insured priority mail (tracking provided). The Shipping by priority mail takes around 5-14 days to the USA or Europe. Items are dispatched on the following day the purchase is made and payment is received. Basic tracking of the packages is available to the US, UK, New Zealand and most European and Asian countries. Tracking number will be provided once the item is shipped.

Faster shipping methods like EMS and FedEx shipping is also available.

Shipments within Australia are sent by Registered Post or Express Post. GST is included in the listed prices.

 

Returns

Black Opal Shop offers the following Returns Policy:

Every single opal and opal jewelry that is purchased from our showroom is covered by a 100% satisfaction guarantee. If you're not fully satisfied with your purchase, we offer you a full money back guarantee (less any shipping and insurance charges). Items can be returned within 30 days from the date of purchase. You need to notify us within 14 days of receiving the item if you intend to return it. We will provide you with instructions for returning the item. All costs associated with returning an item (including any import duty paid by the customer upon receiving their goods) is the buyer's responsibility.